Frequently Asked Questions

Everything you need to know about your KTM replacement parts and orders.

Are these genuine KTM OEM parts?

Yes, we specialize in providing authentic KTM Original Equipment Manufacturer (OEM) parts to ensure the highest quality and perfect fitment for your motorcycle.

How do I ensure I am ordering the correct part for my bike model?

We recommend using our VIN search tool or filtering by your specific year and model (e.g., 390 Duke, 1290 Super Adventure) to guarantee compatibility before checkout.

What is your shipping policy for international orders?

We ship globally via premium carriers. International delivery times typically range from 7 to 14 business days depending on customs processing in your country.

Can I return a part if it doesn't fit?

Yes, we offer a 30-day return policy for parts in their original, unopened packaging. Please note that electrical components may be subject to specific return restrictions.

How long does it take to process my order?

In-stock items are typically processed and dispatched within 24 to 48 hours. You will receive a tracking number via email as soon as your package leaves our warehouse.

What payment methods do you accept?

We accept all major credit cards, PayPal, and secure bank transfers to provide a safe and flexible checkout experience.